There are no stupid questions

There are no stupid questions

Being in business means you never stop learning. You continually polish your skills, no matter what level of mastery you have in your chosen medium.You need to learn new marketing tools and techniques, too. Sometimes that means learning to use technology you’re not...
Two Minutes to Delight or Disappoint

Two Minutes to Delight or Disappoint

A small thing can make a big difference in the eyes of a customer. The smallest exchange can be a delight or a disappointment.It was 15 minutes before the show closed. I was looking for a specific potter, to replace a mug that got broken months ago — only a week after...

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